/* 상담 진행 추적 화면 (hive_admin_consult.php). 색·간격은 css/hive_admin.css 의 --hva-* 를 따른다 */
.hct{max-width:880px;word-break:keep-all;overflow-wrap:anywhere}
.hct-loading,.hct-empty{margin:0;padding:22px 16px;border:1px dashed var(--hva-line-strong);border-radius:var(--hva-r-lg);color:var(--hva-tx-4);font-size:14px;text-align:center;background:var(--hva-bg-0)}
.hct-muted{color:var(--hva-tx-4);font-size:12px;font-weight:400}
.hct-sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
:is(.hct,.hct-sheet) .hct-group{margin:0 0 28px}
:is(.hct,.hct-sheet) .hct-group h2{display:flex;align-items:center;gap:8px;margin:0 0 10px;font-size:17px;font-weight:700;color:var(--hva-tx-1)}
.hct-n{display:inline-flex;align-items:center;justify-content:center;min-width:26px;height:22px;padding:0 8px;border-radius:999px;background:var(--hva-bg-3);color:var(--hva-tx-3);font-size:12px;font-weight:700}
.hct-cards{display:flex;flex-direction:column;gap:10px}
.hct-card{border:1px solid var(--hva-line);border-radius:var(--hva-r-lg);background:var(--hva-bg-0);padding:14px 16px;transition:opacity var(--hva-t-norm) var(--hva-ease)}
.hct-card.is-done{opacity:.55}
.hct-main{display:block;color:inherit;text-decoration:none;cursor:pointer}
.hct-main:focus-visible,.hct-btn:focus-visible,.hct-chip:focus-visible,.hct-link:focus-visible,.hct-x:focus-visible{outline:2px solid var(--hva-accent);outline-offset:2px}
.hct-top{display:flex;flex-wrap:wrap;align-items:center;gap:6px 8px}
.hct-name{font-size:16px;font-weight:700;color:var(--hva-tx-1)}
.hct-stage{display:inline-block;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:700;line-height:1.4;white-space:nowrap}
.hct-try{display:inline-block;padding:3px 8px;border-radius:6px;background:var(--hva-bg-2);color:var(--hva-tx-3);font-size:12px;font-weight:600}
.hct-flag{display:inline-block;padding:3px 8px;border-radius:6px;background:var(--hva-danger-bg);color:var(--hva-danger);font-size:12px;font-weight:700}
.hct-meta{display:block;margin-top:6px;color:var(--hva-tx-3);font-size:13px;line-height:1.6}
.hct-late{color:var(--hva-danger);font-weight:700}
.hct-note{display:block;margin-top:4px;color:var(--hva-tx-4);font-size:13px;line-height:1.5;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.hct-acts{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}
/* 버튼의 배경·모서리·선택 표시(.on, aria-pressed, .primary)는 아이덴티티 층(identity.css)이 정한다. 여기서는 크기와 배치만 정하고,
   링크로 된 버튼(전화, 문자)이 옆의 버튼과 같은 모양이 되게 맞춘다. 누르는 곳 높이는 손가락 기준이라 그 층의 32px 보다 크게 둔다 */
.hct-btn{display:inline-flex;align-items:center;justify-content:center;min-height:44px !important;padding:0 16px;border:1px solid var(--hva-line-strong);border-radius:8px;background:var(--hva-bg-2);color:var(--hva-tx-1);font:inherit;font-size:14px;font-weight:500;text-decoration:none;cursor:pointer;white-space:nowrap}
a.hct-btn:hover{background:#e9ecf2}
.hct-btn:disabled{opacity:.5;cursor:default}
a.hct-btn.call{border-color:var(--hva-accent);color:var(--hva-accent-hover);font-weight:600}
.hct-follow{position:relative;margin-top:12px;padding:12px 14px;border:1px solid var(--hva-line);border-radius:var(--hva-r-md);background:var(--hva-bg-1)}
:is(.hct,.hct-sheet) .hct-q{margin:0 56px 8px 0;color:var(--hva-tx-2);font-size:13px;font-weight:600}
.hct-follow-x{position:absolute;top:8px;right:8px;min-height:32px;padding:0 10px;font:inherit;font-size:12px;cursor:pointer}
.hct-chips{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.hct-chip{min-height:40px !important;padding:0 14px;border:1px solid var(--hva-line-strong);border-radius:8px;background:var(--hva-bg-2);color:var(--hva-tx-1);font:inherit;font-size:14px;font-weight:500;cursor:pointer;white-space:nowrap}
.hct-chip.on{font-weight:700}
.hct-chip:disabled{opacity:.5;cursor:default}
.hct-pick{display:inline-flex;align-items:center;gap:8px;color:var(--hva-tx-3);font-size:13px;font-weight:600}
.hct-pick input,.hct-dates input{min-height:40px;padding:0 10px;border:1px solid var(--hva-line-strong);border-radius:var(--hva-r-md);background:var(--hva-bg-0);color:var(--hva-tx-1);font:inherit;font-size:14px}
.hct-follow .hct-pick{margin-top:8px}
.hct-follow .hct-chips .hct-pick{margin-top:0}
:is(.hct,.hct-sheet) .hct-tail{margin:16px 0 0;color:var(--hva-tx-4);font-size:13px;line-height:1.9}
.hct-tail a,.hct-link{color:var(--hva-accent);text-decoration:underline;text-underline-offset:3px}
.hct-link{min-height:36px !important;padding:0 12px;font:inherit;font-size:13px;cursor:pointer;text-decoration:none}
.hct-filter{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 12px}
.hct-search{display:flex;gap:8px;margin:0 0 16px}
.hct-search .hva-input{flex:1;min-width:0;min-height:44px;font-size:14px}
.hct-pager{display:flex;align-items:center;justify-content:center;gap:14px;margin-top:18px;color:var(--hva-tx-3);font-size:13px}

/* 위쪽 탭(오늘 할 일 / 전체 상담) 옆 작은 링크 */
.hct-tabs-side{margin-left:auto;display:inline-flex;align-items:center;gap:6px;padding-bottom:6px}

/* 상담 한 건 */
.hct-lock{overflow:hidden}
.hct-sheet-bg{position:fixed;inset:0;z-index:900;display:none;justify-content:flex-end;background:rgba(0,0,0,.32)}
.hct-sheet-bg.show{display:flex}
.hct-sheet{width:min(520px,100%);height:100%;overflow-y:auto;padding:20px 20px 40px;background:var(--hva-bg-0);box-shadow:var(--hva-shadow-xl);word-break:keep-all;overflow-wrap:anywhere;outline:none}
.hct-sh-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px}
:is(.hct,.hct-sheet) .hct-sh-head h2{margin:0;font-size:20px;font-weight:700;color:var(--hva-tx-1)}
:is(.hct,.hct-sheet) .hct-sh-phone{margin:4px 0 0;color:var(--hva-tx-2);font-size:15px;font-weight:600}
.hct-x{min-height:40px !important;padding:0 14px;font:inherit;font-size:13px;cursor:pointer}
:is(.hct,.hct-sheet) .hct-h{display:block;margin:22px 0 8px;font-size:13px;font-weight:700;color:var(--hva-tx-3)}
.hct-dates{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:22px}
.hct-dates label{display:flex;flex-direction:column;gap:6px;color:var(--hva-tx-3);font-size:13px;font-weight:700}
.hct-dates input{width:100%;min-width:0}
.hct-dates input:disabled{background:var(--hva-bg-2);color:var(--hva-tx-5)}
:is(.hct,.hct-sheet) .hct-clear{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0 0}
:is(.hct,.hct-sheet) .hct-info{display:grid;grid-template-columns:auto 1fr;gap:6px 14px;margin:22px 0 0;font-size:13px}
.hct-info dt{color:var(--hva-tx-4)}
.hct-info dd{margin:0;color:var(--hva-tx-1)}
.hct-body{padding:12px 14px;border-radius:var(--hva-r-md);background:var(--hva-bg-2);color:var(--hva-tx-1);font-size:14px;line-height:1.7}
.hct-tl{list-style:none;margin:0;padding:0;border-left:2px solid var(--hva-line)}
.hct-tl li{position:relative;padding:0 0 14px 16px}
.hct-tl li::before{content:"";position:absolute;left:-6px;top:5px;width:10px;height:10px;border-radius:50%;background:var(--hva-line-bright)}
.hct-tl li.log::before{background:var(--hva-accent)}
.hct-tl li.user::before{background:var(--hva-danger)}
.hct-tl li.note::before{background:#b88a00}
.hct-tl li.admin::before{background:var(--hva-ok)}
.hct-tl-t{display:block;color:var(--hva-tx-1);font-size:14px;font-weight:600}
.hct-tl li.change .hct-tl-t{color:var(--hva-tx-3);font-weight:500}
.hct-tl-b{display:block;margin-top:3px;color:var(--hva-tx-2);font-size:14px;line-height:1.6}
.hct-tl-m{display:block;margin-top:2px;color:var(--hva-tx-4);font-size:12px}
.hct-memo{margin-top:8px}
.hct-memo .hva-textarea,.hct-reply .hva-textarea{width:100%;margin-bottom:8px;font-size:14px}
.hct-reply{margin-top:22px;padding:12px 14px;border:1px solid var(--hva-line);border-radius:var(--hva-r-md)}
.hct-reply summary{font-size:14px;font-weight:600;color:var(--hva-tx-2);cursor:pointer}
.hct-reply form{margin-top:10px}
.hct-reply .hct-muted{margin:0 0 8px}

/* 되돌리기 줄 */
.hct-undo{position:fixed;left:50%;bottom:20px;z-index:950;display:none;align-items:center;gap:14px;max-width:calc(100% - 24px);padding:12px 14px 12px 18px;border-radius:14px;background:var(--hva-tx-1);color:#fff;font-size:14px;line-height:1.5;box-shadow:var(--hva-shadow-xl);transform:translateX(-50%);word-break:keep-all}
.hct-undo.show{display:flex}
.hct-undo-btn{flex:0 0 auto;min-height:40px !important;padding:0 14px;font:inherit;font-size:14px;font-weight:700 !important;cursor:pointer}

/* 작은 버튼들: 테두리를 정해 두지 않으면 브라우저 기본(두꺼운 입체 테두리)이 나온다 */
.hct-x,.hct-link,.hct-follow-x,.hct-undo-btn{border:1px solid var(--hva-line-strong)}

@media (max-width:640px){
  .hct-card{padding:14px}
  .hct-acts .hct-btn{flex:1 1 calc(50% - 4px)}
  .hct-sheet{width:100%;padding:16px 16px 48px}
  .hct-dates{grid-template-columns:1fr 1fr}
  .hct-undo{left:12px;right:12px;bottom:12px;max-width:none;transform:none}
  .hct-note{white-space:normal;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}
}
@media (prefers-reduced-motion:reduce){.hct-card{transition:none}}

/* 전화 문의 적기 */
.hct-addbar{display:flex;justify-content:flex-end;margin:0 0 12px}
.hct-add{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:0 0 20px;padding:16px;border:1px solid var(--hva-line);border-radius:var(--hva-r-lg);background:var(--hva-bg-0)}
.hct-add[hidden]{display:none}
.hct-add label{display:flex;flex-direction:column;gap:6px;color:var(--hva-tx-3);font-size:13px;font-weight:700}
.hct-add .wide{grid-column:1 / -1}
.hct-add .hva-input,.hct-add .hva-select,.hct-add .hva-textarea{width:100%;min-height:44px;font-size:15px}
.hct-add .hct-acts{margin-top:0}

/* 보고 */
.hct-report{max-width:880px}
.hct-rpbar{display:flex;flex-wrap:wrap;align-items:center;gap:10px 16px;margin:0 0 20px}
.hct-rpbar .hct-acts{margin-top:0;margin-left:auto}
.hct-rpform{display:flex;flex-wrap:wrap;align-items:center;gap:8px}
:is(.hct,.hct-sheet) .hct-rptitle{margin:0 0 14px;font-size:20px;font-weight:700;color:var(--hva-tx-1)}
.hct-rptitle span{margin-left:8px;color:var(--hva-tx-4);font-size:14px;font-weight:500}
:is(.hct,.hct-sheet) .hct-tiles{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:0 0 8px;padding:0;list-style:none}
.hct-tiles li{padding:14px 12px;border:1px solid var(--hva-line);border-radius:var(--hva-r-lg);background:var(--hva-bg-0);color:var(--hva-tx-3);font-size:13px}
.hct-tiles b{display:block;margin-bottom:2px;color:var(--hva-tx-1);font-size:26px;font-weight:700;font-variant-numeric:tabular-nums}
.hct-tblwrap{overflow-x:auto;border:1px solid var(--hva-line);border-radius:var(--hva-r-lg);background:var(--hva-bg-0)}
.hct-tbl{width:100%;border-collapse:collapse;font-size:14px;font-variant-numeric:tabular-nums}
.hct-tbl th,.hct-tbl td{padding:10px 12px;border-bottom:1px solid var(--hva-line);text-align:right;white-space:nowrap}
.hct-tbl th:first-child{text-align:left;white-space:normal;font-weight:600;color:var(--hva-tx-1)}
.hct-tbl thead th{background:var(--hva-bg-2);color:var(--hva-tx-3);font-size:13px;font-weight:700}
.hct-tbl tbody tr:last-child th,.hct-tbl tbody tr:last-child td{border-bottom:0}
.hct-tbl tfoot th,.hct-tbl tfoot td{border-top:1px solid var(--hva-line-strong);border-bottom:0;background:var(--hva-bg-1);font-weight:700}
:is(.hct,.hct-sheet) .hct-flow{margin:0 0 4px;color:var(--hva-tx-2);font-size:15px;line-height:1.7}

@media (max-width:640px){
  .hct-add{grid-template-columns:1fr}
  :is(.hct,.hct-sheet) .hct-tiles{grid-template-columns:repeat(2,minmax(0,1fr))}
  .hct-rpbar .hct-acts{margin-left:0;width:100%}
  .hct-tbl th,.hct-tbl td{padding:9px 8px;font-size:13px}
}
/* 인쇄: 보고만 남긴다 */
@media print{
  body *{visibility:hidden !important}
  .hct-report,.hct-report *{visibility:visible !important}
  .hct-report{position:absolute;left:0;top:0;width:100%;max-width:none}
  .hct-noprint,.hct-addbar,.hct-add,.hct-undo{display:none !important}
  .hct-tblwrap{overflow:visible;border-color:#999}
  .hct-tbl th,.hct-tbl td{border-color:#bbb}
  .hct-tbl{page-break-inside:auto}
  .hct-tbl tr{page-break-inside:avoid}
}
